In this section you will find answers to the most common questions about electronic payments made at IshaJudd. If you have any additional questions, do not hesitate to contact us.
Which platform processes the payments?
Payments are processed through certified payment platforms: BBVA (Openpay) for payments to the centers, Stripe for the materials store, and Placetopay (Evertec Uruguay) for payments to the Unification Center Uruguay. All of them comply with the highest security standards, so you can make your payments securely using the options enabled for that purpose.
How can I pay?
You can pay using the available payment methods. Depending on the options selected by IshaJudd, you can pay by credit card (Visa, Mastercard) or debit card.
Is it safe to enter my bank details on this website?
Yes. To protect your data, IshaJudd delegates the capture of sensitive information to the payment platform (BBVA/Openpay or Stripe): we never store your card details. These platforms comply with the highest security standards, including the international PCI DSS standard, apply 3D Secure authentication, and hold an SSL certificate that guarantees encrypted communications.
During the payment process, you can verify the name of the authenticated organization and the certifying authority in your browser's address bar, giving you greater confidence when completing your transaction.
Can I pay on any day and at any time?
Yes, at IshaJudd you can make purchases and payments online 7 days a week, 24 hours a day, just one click away.
Can I change the payment method?
If you have not yet completed your payment, you can go back to the initial step and choose the payment method you prefer. Once the purchase is complete, it will not be possible to change the selected payment method.
Does paying electronically involve any additional cost for me as a buyer?
No, electronic payments do not generate any additional cost for you as a buyer.
What should I do if my transaction did not go through?
If your transaction was not completed, first check whether you received a payment confirmation email at the address you provided. If you did not receive it, please contact our support team at reservas@ishajudd.com to confirm the status of the transaction.
What should I do if I did not receive my payment receipt?
For every approved transaction you will receive a payment receipt with the purchase reference at the email address you registered when making the payment.
If you have not received the receipt, please contact our support team at reservas@ishajudd.com so we can provide all the necessary documentation.